Introducing the FirstCentral F-ALERT SMS/ EMAIL system. Get access to information on customer’s loan scoring and reports via SMS with analysis of the impact of non-repayments straight through your gadgets. F-ALERT aims to convince customers to pay up outstanding sums and improve their credit score.
This medium reaches the customer directly, and educates them on the impact of late/non-repayment of their loans hence improving repayment without breaching the privacy law