Report Dispute

FirstCentral Credit Bureau commits to resolve your query within 10 working days. If you are unhappy with the outcome of your dispute, you may contact the Central Bank of Nigeria for further assistance.

To follow up on your dispute call our support desk on 09-8748470 or send an email to support@firstcentralcreditbureau.com

    First Name *
    Surname Name *
    Other Name
    Date of Birth * (DD/MM/YYYY)
    Identification Type:
    Upload ID Type (Driver's License, International Passport or National ID type:jpg, png, pdf)

    ID Number
    Mobile Number *
    BVN *
    Work Number
    Latest Address *
    Previous Address
    Email *
    Bank in Dispute *
    Account No *
    Branch/Sort Code

    Nature of Dispute * (please tick as appropriate)


    Account paid in full
    Account closed
    Account not mine
    My Account not included
    Others (please specify)

    Supporting Documents * (please tick as appropriate and upload document)


    Identity document YesNo
    Proof of payment YesNo
    Account statement
    Court order YesNo
    Others (please specify)
    Upload Passport Photograph (Upload type:jpg, png, pdf)
    Upload Letter of consent (Upload type:jpg, png, pdf)

    How would you like to be contacted on the outcome of the investigation? (Please tick as appropriate)


    Telephone YesNo
    Email YesNo

    Details of dispute

    *

    FirstCentral Credit Bureau commits to resolve your query within 10 working days. If you are unhappy with the outcome of your dispute, you may contact the Central Bank of Nigeria for further assistance.

    To follow up on your dispute call our support desk on 09-8748470 or send an email to info@firstcentralcreditbureau.com

      Business Name *
      Trading Name
      Names of Directors
      Date of Incorporation * (DD/MM/YYYY)
      RC Number *
      Tax Identity Number
      Mobile Number *
      Work Number
      Address *
      Email *
      Bank in Dispute *
      Account No *
      Branch/Sort Code

      Nature of Dispute * (please tick as appropriate)


      Account paid in full
      Account closed
      Account not mine

      Others (please specify)

      Supporting Documents (please tick as appropriate and upload document)


      Identity document YesNo
      Proof of payment YesNo
      Account statement
      Court order YesNo
      Upload Form CO7 (Upload type:jpg, png, pdf)
      Upload Power of Attorney (Upload type:jpg, png, pdf)
      Upload Letter of Consent (Upload type:jpg, png, pdf)

      How would you like to be contacted on the outcome of the investigation? (Please tick as appropriate)


      Telephone YesNo
      Email YesNo
      Personal collection YesNo
      Details of dispute